Privacy policy
The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (EU General Data Protection Regulation, Telemedia Act). In this privacy policy, we inform you about the most important aspects of data processing when using our websites.
I. Name and address of the person responsible
The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
PCS Professional Conference Systems GmbH
Reisholzer Werftstraße 42
40589 Dusseldorf
Germany
Phone: +49 211 7377980
E-mail: duesseldorf@konferenztechnik.de
Website: www.konferenztechnik.de
II. Name and address of the data protection officer
The data protection officer of the person responsible is:
Michael Pospiech
E-mail: datenschutz@konferenztechnik.de
III. competent data protection authority
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Phone: +49 211 38424-0
Fax: +49 211 38424-10
E-mail: poststelle@ldi.nrw.de
IV. General information on data processing
1. Scope of processing of personal data
As a matter of principle, we only process personal data insofar as this is necessary for the provision of services, the provision of our content and the availability of a functioning website. Personal data is regularly processed only with the consent of the person concerned. An exception applies in those cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.
2. legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Article 6 Paragraph 1 Letter f GDPR serves as the legal basis for the processing.
3. data deletion and storage period
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.
4. Processors and Third Parties
If personal data is transferred to third parties or processors, this will only happen on the basis of applicable legal permissions, a legal obligation, the direct consent of the person concerned or the legitimate interests of the person responsible.
Should personal data continue to be passed on on the basis of an order processing contract, this is done on the basis of Art. 28 DSGVO.
5. transfer to third countries
For the transfer of data to a third country outside the EEA or EU, this is done on the basis of an applicable legal permission, a legal obligation, the direct consent of the data subject or legitimate interests of the controller. In order to maintain a legally required minimum level of data protection, appropriate safeguards pursuant to Art. 44 et seq. DSGVO are taken into account. This is, for example, the "privacy shield" for the USA.
V. Rights of the data subject
If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:
1. Right to information
If there is such processing, you may request information from the controller about the following:
- the purposes for which the personal data are processed;
- the categories of personal data being processed;
- the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
- the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage duration;
- the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the person responsible or a right to object to this processing;
- the existence of a right of appeal to a supervisory authority;
- any available information on the origin of the data, if the personal data are not collected from the data subject;
- the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR, and –, at least in such cases, – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.
2. Right to Rectification
You have a right to rectification and/or completion vis-à-vis the controller, insofar as the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.
3. right to restriction of processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:
if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims, or
if you have objected to the processing pursuant to Art. 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.
If the processing of personal data concerning you has been restricted, such data – from being stored may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. right to deletion
a) Obligation to delete
You may request the controller to delete the personal data concerning you without undue delay, and the controller is obliged to delete such data without undue delay, if one of the following reasons applies:
The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
You revoke your consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR and there is no other legal basis for the processing.
You object to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Article 21 (2) GDPR.
The personal data concerning you have been processed unlawfully.
The deletion of the personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the person responsible is subject.
The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.
b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.
c) Exceptions
The right to erasure does not exist insofar as the processing is necessary to
to exercise the right to freedom of expression and information;
for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
for the assertion, exercise or defense of legal claims.
5. Right to Information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed about these recipients by the data controller.
6. right to data portability
You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person responsible without hindrance by the person responsible for providing the personal data, provided that
the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and
the processing is carried out using automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. Right to Object
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 Paragraph 1 lit. e or f GDPR; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.
If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services – notwithstanding Directive 2002/58/EC –, to exercise your right to object by means of automated procedures using technical specifications.
Your right to object may be limited to the extent that it is likely to render impossible or seriously impair the realization of the research or statistical purposes and the limitation is necessary for the fulfillment of the research or statistical purposes.
8. right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
9. automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
is necessary for the conclusion or fulfillment of a contract between you and the responsible party,
is permitted on the basis of legal provisions of the Union or the Member States to which the person responsible is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests or
is done with your express consent.
However, these decisions may not be based on special categories of personal data according to Article 9 Paragraph 1 GDPR unless Article 9 Paragraph 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests .
With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to safeguard your rights and freedoms and your legitimate interests, including at least the right to obtain human intervention on the part of the person responsible to express his or her point of view and to challenge the decision.
10. right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
VI. Provision of the website and creation of log files
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected here:
Information about the browser type and version used
The user's operating system
The IP address of the user
Date and time of access
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2. legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
Storage in log files takes place to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
Our legitimate interest in data processing in accordance with Article 6 (1) (f) GDPR also lies in these purposes.
4. Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.
5. possibility of objection and elimination
The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
VII. Use of cookies
a) Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
We also use cookies on our website that enable an analysis of the user's surfing behavior.
The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.
When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and are referred to this data protection declaration. In this context, there is also a reference to how the storage of cookies can be prevented in the browser settings.
b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO.
The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1) (f) GDPR.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) lit. a DSGVO if the user has consented to this.
c) Purpose of data processing
Analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and we can constantly optimize our offer.
Our legitimate interest in the processing of personal data in accordance with Article 6 (1) (f) GDPR also lies in these purposes.
d) Duration of storage, possibility of objection and elimination
Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
e) Information on the cookies used and management possibility.
The following link provides information on all cookies used on this website. You can also manage your cookie settings there: www.konferenztechnik.de/cookie-guideline-eu/
VIII. Email Contact
1. Description and scope of data processing
It is possible to contact us via the e-mail addresses provided. In this case, the personal data of the user transmitted with the e-mail will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for the processing of the conversation.
2. legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
3. Purpose of data processing
If contact is made by e-mail, this also has the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse and to ensure the security of our information technology systems.
4. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. possibility of objection and elimination
The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
To object, it is sufficient to send us an e-mail. This will then be technically implemented as quickly as possible. All personal data that was saved in the course of making contact will be deleted in this case.
A. Use within Third Party Programs or Platforms
IX. Google Fonts
We use Google Fonts on our website to display external fonts. This is a service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereinafter referred to as ?Google? called.
Through certification according to the EU-US data protection shield (?EU-US Privacy Shield?), Google guarantees that the data protection regulations of the EU are also observed when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.
By connecting to Google when you visit our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be sent.
X.Google Maps
We use Google Analytics, a web analytics service provided by Google Inc. (?Google?). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. Pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other data from Google.
Users can prevent the storage of cookies by setting their browser software accordingly and also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by Google by using the Download and install the browser plug-in available from the following link. http://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on data use for advertising purposes by Google, setting and objection options on the Google website. https://www.google.com/intl/de/policies/privacy/partners/ ("Data usage by Google during your use
of 10/12 websites or apps of our partners"), http://www.google.com/policies/technologies/ads ("Data Use for Advertising Purposes"), http://www.google.de/settings/ads ("Manage Information, which Google uses to provide you with
under https://adssettings.google.com/authenticated and
https://policies.google.com/privacy further information, in particular on the possibilities of preventing the use of data.
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our website: Disable Google Analytics.
XI. Web analysis by Google Analytics
On our website functions of ?Google Maps? used, which is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
In general, whenever the "Google Maps" functions are used, user data and user settings are processed, which are created in the form of cookies. Unless otherwise specified in your browser settings, these are usually not deleted immediately when you leave the website, but are stored for a certain period of time, unless you delete them manually.
The prevention of data transmission is possible by deactivating Java Script in your browser, which, however, has the consequence that the functions of "Google Maps" can only be used to a limited extent or not at all.
Detailed descriptions of the data collected by "Google" as well as explanations of the data protection-relevant handling of "Google" and "Google Maps" can be found at:
http://www.google.de/intl/de/policies/terms/regional.html
XII. YouTube plugin
Our website uses so-called website plugins from YouTube, which are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the YouTube servers. This tells YouTube which of our pages you have accessed.
YouTube is therefore able to assign your web behavior to your own profile if you are logged into your own YouTube account. To avoid this, it is necessary to log out of YouTube before using the plugin.
You can find explanations of YouTube's privacy practices at: https://www.google.de/intl/de/policies/privacy.
XIII. Google AdWords and Google Conversion Tracking
Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your end device. Google AdWords cookies lose their validity after 30 days and are not used to personally identify users. We and Google can use the cookie to recognize that you have clicked on an ad and were forwarded to our website.
Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords advertiser websites. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. Adwords customers find out how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that would allow users to be personally identified. If you do not wish to participate in tracking, you can object to its use. Here the conversion cookie must be deactivated in the user settings of the browser. This means that there is no inclusion in the conversion tracking statistics.
The storage of ?conversion cookies? takes place on the basis of Art. 6 Para. 1 lit. f GDPR. As the website operator, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.
For details on Google AdWords and Google conversion tracking, see Google's privacy policy: https://www.google.de/policies/privacy/.
With a modern web browser, you can monitor, restrict or disable the setting of cookies. Disabling cookies may result in limited functionality of our website.
XIV: Live Chat
On our website we use a live chat from Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use live chat like a contact form to chat with our staff in near real-time. Personal data is collected when the chat is started.
- date and time of the call,
- browser type/version,
- IP address,
- operating system used,
- URL of the previously visited website,
- Amount of data sent.
- First name Name
- e-mail address
Depending on the course of the conversation with our employees, further personal data may arise in the chat, which is entered by you personally. The nature of this data depends largely on your request or the problem you describe to us.
All of our employees have been and are being trained on the subject of data protection and on the safe and trusting handling of customer data. All of our employees are bound to confidentiality and have accordingly signed an addendum on the obligation to maintain confidentiality and to observe data protection in their employee contracts.
By visiting the website userlike.com, the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget is technically the source code that runs on your computer and enables chat.
Furthermore, Userlike stores the history of the live chats. This serves the purpose of sparing you extensive explanations about the history of your request under certain circumstances as well as for the constant quality control of our live chat offer. If you do not wish this, you are welcome to inform us under the contact details listed below. Stored live chats will then be deleted by us immediately.
XV: Cookie Consent Tool
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool "Real Cookie Banner". Details on how "Real Cookie Banner" works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
Legal bases for the processing of personal data in this context are Art. 6 para. 1 lit. c DS-GVO and Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we cannot manage your consents.
XVI: WhatsApp Business
We offer our customers the option of contacting us via the WhatsApp messenger service. If you contact us via the WhatsApp messenger service, you automatically send us your mobile number.
We will not communicate with you via the messenger service without your request or prior contact via the messenger service.
Legal declarations (such as offers, contracts or contract amendments) are not made via WhatsApp and cannot be accepted.
If you contact us via the messenger service, we will process your data to the extent necessary for processing or responding to the content of the inquiry. This is done on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR and in the case of contractual or pre-contractual initiation, in accordance with Art. 6 para. 1 lit. b) GDPR.
Various types of data are processed when you use the messenger service. The scope of the data depends primarily on the information you provide in your request/message, such as: Surname, first name, address, e-mail address, telephone number.
We delete this data as soon as it is no longer required for the purpose of processing and there are no retention periods to prevent deletion.
Furthermore, data is also processed directly by the WhatsApp Business messenger service, which may include, for example Usage data (interests, access times), metadata (device information, IP address)
More detailed information can be found in the WhatsApp Business privacy policy at https://www.whatsapp.com/privacy
Privacy policy of the website www.konferenztechnik.de, as of January 2024
